Post by kmstfatema on Mar 9, 2024 12:26:35 GMT 5.5
When we manage campaigns, customers are often worried that reception is not taking place and that their text messages are not reaching recipients in the correct way. To be truly certain that the sending was successful, therefore, there is a need for objective confirmation , feedback from the person who received the content. The SMS delivery report is exactly this: a notice of successful delivery of our message, sent by the telephone operator following a clear signal from the receiving device. The usefulness of an SMS delivery relationship is undoubted, but it absolutely should not be taken for granted: in the dynamics of sending and receiving messages the key intermediary, or rather the one who deals with the actual data transfer, is the telephone operator , which makes this service available only for "high quality" items.
We have already seen the differences Germany Telegram Number Data between low and high quality in another article, so today we will proceed to describe the dynamics that leads a manager to monitor the progress of a shipment and deliver an SMS delivery report to the sender, whether positive or not. SMS delivery report: how it works As we wrote a few lines ago, this SMS delivery confirmation service is only available when the messages are "high quality", i.e. a type of sending that many of our customers choose for certain types of targeted campaigns. Ediscom is one of the main agencies that offer this type of high-quality SMS sending service , through which it is possible to obtain, in addition to the SMS delivery ratio, other advantages: text optimization, dedicated team and reference account, integration with customer platforms via APIs and custom solutions.
From a practical point of view, what is the dynamic that develops and leads to the SMS delivery relationship? From the moment the message is sent, the operator establishes a timeframe (generally up to 72 or 96 hours) within which the SMS must be delivered to the recipient. In 95% of cases, reception is immediate, since the receiving devices are turned on and available. For the few remaining cases, if the message does not arrive at its destination within the established timeframe, the operator notifies the sender of the failure. Whether successful or unsuccessful, the SMS delivery report manifests itself in the form of a report sent to the sender, in which he can observe which messages were sent successfully, how long it took them to reach the recipient and which ones were unsuccessful. It may happen that some messages are delivered longer than expected , both due to the absence of reception on the part of the receiving device and, more often, because the latter's network is momentarily busy with a transfer from one operator to another.
We have already seen the differences Germany Telegram Number Data between low and high quality in another article, so today we will proceed to describe the dynamics that leads a manager to monitor the progress of a shipment and deliver an SMS delivery report to the sender, whether positive or not. SMS delivery report: how it works As we wrote a few lines ago, this SMS delivery confirmation service is only available when the messages are "high quality", i.e. a type of sending that many of our customers choose for certain types of targeted campaigns. Ediscom is one of the main agencies that offer this type of high-quality SMS sending service , through which it is possible to obtain, in addition to the SMS delivery ratio, other advantages: text optimization, dedicated team and reference account, integration with customer platforms via APIs and custom solutions.
From a practical point of view, what is the dynamic that develops and leads to the SMS delivery relationship? From the moment the message is sent, the operator establishes a timeframe (generally up to 72 or 96 hours) within which the SMS must be delivered to the recipient. In 95% of cases, reception is immediate, since the receiving devices are turned on and available. For the few remaining cases, if the message does not arrive at its destination within the established timeframe, the operator notifies the sender of the failure. Whether successful or unsuccessful, the SMS delivery report manifests itself in the form of a report sent to the sender, in which he can observe which messages were sent successfully, how long it took them to reach the recipient and which ones were unsuccessful. It may happen that some messages are delivered longer than expected , both due to the absence of reception on the part of the receiving device and, more often, because the latter's network is momentarily busy with a transfer from one operator to another.